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Source: Wiener, E.L. (1993). Intervention Strategies for the Management of Human Error. NASA Contractor Report NCA2-441. Moffett Field, CA: NASA Ames Research Center.
Source Type:   Observation
Synopsis: "This report examines the management of human error in the cockpit. ... The author stresses 'intervention strategies', various means of error management by intervening into the system. A distinction is made between two models of intervention, those directed toward a very specific and well-defined human error (e.g. wrong runway landings), and those directed toward less defined, often vague sources of error (e.g. complacency, fatigue). Fifteen guidelines for the design and implementation of intervention strategies are included." To illustrate his concepts, the author uses ASRS incident reports as examples of various errors.
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